WebThe Consumer Duty aims to set a higher level of consumer protection in retail financial markets through a new Principle and suite of supporting rules and guidance. With the first milestone quickly approaching, firms, and in particular Boards, must now focus their efforts to agree a sufficiently developed implementation plan by 31 October 2024. WebJul 29, 2024 · Consumer Duty: All you need to know. This week the Financial Conduct Authority released its final rules and guidelines for Consumer Duty, with mortgage …
Artificial intelligence and Consumer Duty – the human touch
Web4 hours ago · BSLS2024: FCA is ‘less worried’ about mortgage sector on Consumer Duty. ... Consumer Duty makes it ‘clear’ of need for ongoing consumer monitoring. Andrew Gething, managing director of MorganAsh, said Consumer Duty made it “clear” that there was an “obligation to monitor the consumer through the lifetime of the product”. WebOct 12, 2024 · In order to implement the Consumer Duty, firms will need to complete a number of tasks, including reviews of policies and procedures, products and services and management information needed to meet the monitoring obligation. Firms should conduct gap analysis and identify and complete – where possible – any rectification action that … drug effectiveness study
Artificial intelligence and Consumer Duty – the human touch
WebNov 8, 2024 · Under the Consumer Duty, firms, including mortgage providers, must be proactive in making sure consumers receive the best possible results from their products and services, while monitoring and evidencing the conversations. Point 3: There’s a lot of work to be done (and not a lot of time to do it!) WebThe introduction of a new Consumer Duty promises to be one of the biggest shake-ups to retail financial services regulation in over 15 years. Not so much a change of direction for … WebSep 12, 2024 · As the industry and analysts continue to pick apart the FCA’s final guidance on Consumer Duty, there are some skeptics wondering whether the new rules genuinely mark a shift in the regulator’s approach to customer outcomes or whether it’s just their Treating Customers Fairly (TCF) mandate in disguise.. Weighing in on the debate is … combibrows